Unlocking the Customer Value Chain: How Decoupling Drives …
Feb 19, 2019 · In Unlocking the Customer Value Chain, Thales Teixeira demystifies some of the misconceptions and, more importantly, creates a generalized framework for executives in virtually any industry to understand and respond to disruptors using a customer-centric approach."
"Decouple" the Value Chain to Drive Digital Disruption - Inc.com
Feb 13, 2019 · Losing a customer activity in the value chain can create a domino effect. More and more startups will use decoupling to steal customer activities from large and powerful incumbents.
What Is Decoupling And Why It Matters In Business
Mar 19, 2024 · Decoupling in Action: Decoupling involves redesigning part of the customer value chain to offer more value at lower costs, driving customer adoption and market disruption. Companies like Airbnb and Birchbox decoupled key activities to offer innovative solutions.
Unlocking the Customer Value Chain - Google Books
As Teixeira makes clear, the nature of competition has fundamentally changed. Using innovative new business models, startups are stealing customers by breaking the links in how consumers...
Unlocking the Customer Value Chain: How Decoupling Driv…
Feb 19, 2019 · Based on eight years of research visiting dozens of startups, tech companies and incumbents, Harvard Business School professor Thales Teixeira shows how and why consumer industries are disrupted, and what established companies can do about it—while highlighting the specific strategies potential startups use to gain a competitive edge.
Unlocking the customer value chain: How decoupling drives
Apr 2, 2021 · Unlike the first wave, unbundling, that took place at the product level and the second wave, disintermediation, that impact the supply chain, the third wave, decoupling affects the customer’s...
Decoupling
What you will find inside the book Unlocking the Customer Value Chain. Read. Experience and practice Decoupling by attending a full or half-day workshop. We develop and help implement innovative digital strategies for succeeding in the new economy. Implement.
Unlocking the Customer Value Chain: How Decoupling Drives …
This framework splits the various steps in the customer journey and classifies them as value creating and value destroying. A disruptive business can take one or more parts of this chain and build a business around it by offering a superior customer experience.
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Rethinking the Customer Value Chain: How Decoupling Drives …
Jun 18, 2024 · Decoupling is separating different stages of the customer value chain to create more focused and efficient operations. By decoupling, businesses can target specific pain points and disrupt traditional models, leading to improved …
Unlocking the Customer Value Chain How Decoupling Drives …
Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption. Thales Teixeira, February 2019, Book, " Based on eight years of research visiting dozens of startups, tech companies and incumbents, Harvard Business School professor Thales Teixeira shows how and why consumer industries are disrupted, and what established companies ...