IT Services - IT Services
Queen Mary University of London ITS resolves over 65% of queries the first time you contact us via phone. On-campus Monday to Friday, 7AM to 7PM, with out-of-hours support also available. Queen Mary University of London has a team of over 300+ people to support you and all of your IT needs. Accommodation. Alumni.
IT Service Desk - IT Services - Queen Mary University of London
Out of Hours phone support. Our 24/7 phone service, can be reached by dialling the usual IT Service Desk number, 0207 882 8888. They can be contacted between 7pm - 7am on weekdays; all weekends, College Closures and Bank Holidays. If your query can’t be resolved, a ticket will be raised and passed to the IT Service Desk for further investigation.
Email - IT Services - Queen Mary University of London
We supply all staff with a university email, one specifically designed for the business purposes of Queen Mary University. The service uses Microsoft Office 365 and has 50GB of mail storage, a calendaring system, and mobile access.
Services - IT Services - Queen Mary University of London
servicedesk@qmul.ac.uk. Submit anytime, but expect responses between 7am to 7pm Monday to Friday. Service Desk - Phone. 020 7882 8888. 24hrs - 365 days. Campus Customer Support (CCS) L2. In-person appointments for IT support for staff and students. N.B. This is “by appointment” only, booked through email or Live Chat.
Support - IT Services - Queen Mary University of London
Contact, our Out-of-Hours phone support service, by dialing the usual IT Service Desk number (0207 882 8888) between 7pm - 7am on weekdays, all weekends, and during University closures and Bank Holidays. If our team is unable to resolve your query directly, they will raise a ticket for you and pass it along to the IT Service Desk for further ...
About ITS - IT Services
About ITS. IT Services. About ITS. IT Services plays a pivotal role in realizing Queen Mary's strategic goals of excellence in research and teaching. Our dedicated team of over 190 professionals diligently works to develop, support, and manage a wide range of services, ensuring a seamless IT experience for students and colleagues.
Students Welcome Guide - IT Services - Queen Mary University …
Welcome. While at Queen Mary you’ll use a number of IT services and applications and we’ve outlined the main ones in this booklet. Please familiarise yourself with the rules in place to protect yourself and others. These can be found under “IT and IT related policies” arcs.qmul.ac.uk/policy. General IT support information can be found ...
Self Service - IT Services - Queen Mary University of London
Additionally, ServiceNow supports the University’s digital-first strategy, enabling integrated service support and expanding the use of cloud and SaaS solutions across campus. ServiceNow will allow users to raise requests, report issues, and access key resources for IT, facilities, and more, delivering a user-friendly experience tailored to ...
How to access services - IT Services - Queen Mary University of …
OneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access them remotely and if needed, from home. Office 365 Skype. 1:1 and small meetings: calls, video-calls, small meeting. Everyone. https://mail.qmul.ac.uk.
How to Log In to the various online services - IT Services
Contact the university. Queen Mary University of London Mile End Road London E1 4NS +44 (0) 20 7882 5555