“Moments of Truth are critical points in the customer journey that have a significant impact on satisfaction and loyalty,” explained Yu. “CCC’s recent study reveals that consumer satisfaction with ...

Stellantis announced plans to reduce production of its Jeep Gladiator at its Toledo, OH, factory, a decision that will lead ...

Floods, wildfires and convective storms accounted for significant global reinsurance losses between 2017 and 2022, leading to ...

Ryan Taylor, CEO of BodyShop Booster, said AI can address several issues shops should look at before spending more money on marketing. Artificial intelligence (AI) is transforming the way many ...

According to the Federal Highway Administration, snowy and icy roads contribute to more than 116,800 injuries annually, with 76,000 of those occurring during active snowfall or sleet. As winter ...

Former MTV "Real World: Boston" cast member Sean Duffy has since moved on to a career in politics. Duffy, a former reality TV star and vocal supporter of Trump, brings nearly a decade of congressional ...

The service currently covers nearly 80 square miles of Los Angeles County, including Santa Monica, Hollywood Boulevard and ...

Lower gas prices are partially to credit for a surge in the number of Americans traveling by car, but increases in air, train and cruise travel are also expected.

Crash detection data from GM's new app could also be used by insurance companies and auto body shops to speed up the repair ...

Eighty schools will receive grants ranging from $2,500 to $25,000, benefitting more than 4,000 students in collision repair ...

Champaign Chrysler Dodge Jeep Ram has been renamed Sam Leman Chrysler Dodge Jeep Ram of Champaign. The dealership will be ...

The vehicles, donated and fully refurbished by NABC partners, will allow recipients to more easily live their daily lives and care for their families.