As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

Microsoft is publishing for the first time our research into a subgroup within the Russian state actor Seashell Blizzard and ...

U.S. Steel mines iron ore in Minnesota and sends it across Lake Superior on freighters a thousand feet long. At Sault Ste.

AI-powered everything might sound great, but if your martech stack isn’t delivering results, it’s time for a reality check.

To avoid or minimize the damage that supply chain disruptions can cause, it’s important for companies to assess potential ...

That’s why we developed the Innovation Markets and Value Chain Map (IMVCM) – a tool that gives us a full, 360-degree view of the journey from research intent to market-utilisation of research ...

Value stream map vs. process map, which is better for you? As with many tools and methods in Six Sigma, there isn’t a ...

The broad rally for the S&P 500 index has continued so far in 2025, with a 2% increase for the large-cap U.S. benchmark index through last week. This has some investors continuing to worry that ...

ESET researchers have observed a cluster of North Korea-aligned activities that they named DeceptiveDevelopment and where its ...

America loves that chicken from Popeyes, the nation's number-two fast food chicken chain (second only to Chick-fil-A, per CNBC), but the Louisiana-born chicken empire is making some major changes ...

SharkNinja Inc., the maker of Ninja Creami ice cream machines and Shark FlexStyle hair tools, is planning to largely cut China out of its supply chain for the US market as tariffs increase costs.