AI just beat humans at emotional intelligence tests 81% to 56%. The implications for how you communicate with customers, employees and stakeholders are huge.

Teaching emotional intelligence in children fosters empathy, resilience, and responsibility. Encouraging emotional expression, assigning small tasks, celebrating efforts, and leading by example ...

Interrupting others is a surefire way to disrupt the flow of conversation. It signals that you're more interested in your own ...

Many use ChatGPT to answer basic questions, ask opinions, or generate creative ideas. However, some take it a step further ...

IQ and EQ are complementary intelligence systems we can use for better communications in life and business. Learn how the combination of IQ and EQ drives successful interactions in this first of three ...

Flexibility and adaptability are traits highly prized by younger generations. In a rapidly changing world, they value ...

In Dynamic Duos, Mumbrella each week asks two colleagues with a professional and personal affiliation to share with readers the importance of workplace relationships in an increasingly hybridised ...

Other research, including a review of over 80 studies, found that AI chatbots are especially helpful for improving mood, reducing stress and even helping people sleep better. In one study, a chatbot ...

Anger is not a character flaw,” says psychologist. It’s a “messenger” and “wise teacher.” Here’s how emotionally intelligent ...