Traditionally, supply chains have focused on cost savings and operational efficiency, often measured by metrics like On Time, In Full (OTIF). However, as CEOs increasingly expect supply chains to ...

When supply chain executives think of supply chain technologies, the phrase "data fabrics" does not come to mind. For those ...

Let’s get back to the discussion of the definition of a customer: Are we talking about the customer as a business or the customer as a person? If the customer is a business, then it is likely that the ...

resilience and customer satisfaction. Design thinking simplifies this complexity by prioritizing the human elements of the challenges. For example, during the COVID-19 pandemic, supply chain ...