Too many organizations treat CX as a function, not a culture, leaving growth, loyalty and employee alignment on the table.

Developing ways to measure your customers’ success and happiness with your business is key to maintaining their loyalty and ...

AI is changing the rules of customer engagement-see how in IDC's latest spotlight reportCustomer service is shifting from managing interactions to resolving outcomes-proactively, intelligently, and at ...

Oracle secures historic $30B annual cloud contract, potentially tripling infrastructure revenue and reshaping competition with AWS and Microsoft.

While there are questions about a contract that will ultimately add more than $30 billion in revenue annually, Bernstein ...

Neither company is necessarily known as a cloud company, yet both point to a future where cloud choice widens far beyond the ...

The six-time world champion Formula One team is moving processes to the cloud to increase efficiency and improve the fan ...

Previously relying on manual and spreadsheet-based financial planning, Oracle Red Bull Racing needed a unified view of its ...

The ISG Buyers Guides™ for Revenue Lifecycle Management, produced by ISG Software Research, provide the rankings and ratings of 42 software providers and their products to support revenue process ...

Oracle Red Bull Racing is adopting Oracle Fusion Cloud Applications Suite to better support its multiple-championship-winning team. With Oracle Fusion Applications for finance, HR, and customer ...

Conservation charity is now able to quickly turn new fundraising ideas into reality, and ensure equal access to nature.

Oracle invests $25B in data centers, capitalizing on AI-driven cloud demand. Strong growth fuels a fair value of $271/share. Read more on ORCL stock here.