Oracle's top marketing leader for customer experience explains why this topic is important, the challenges in making customers happy, and what you can do about it. Written by Michael Krigsman ...

Better customer experiences will be a central topic at Oracle OpenWorld 2017, which takes place October 1 to 5 in San Francisco. Oracle experts, customers, and industry thought leaders will share ...

Improving customer experience (CX) has moved to the top of the CEO’s agenda. Organizations are under pressure to innovate and deliver better products and services faster to please fickle ...

Oracle is meeting the customer experience challenge every day, by giving our customers the knowledge, resources, and tools to identify their unique customer experience challenges and by helping ...

The six-time world champion Formula One team is moving processes to the cloud to increase efficiency and improve the fan ...

CHICAGO, April 10, 2018 /PRNewswire/ -- ORACLE MODERN CUSTOMER EXPERIENCE -- Oracle today announced a series of new innovations that help marketin ...

We knew Oracle was working on a customer experience management (CXM) strategy, the last few acquisitions were clear evidence of that. Now, the enterprise solutions giant is speaking out ...

Oracle updated its Oracle Customer Experience (CX) Cloud suite today with new chatbot and artificial intelligence integrations as well as improved mobile, video and messaging capabilities. The ...

LAS VEGAS, March 19, 2019 /PRNewswire/ -- MODERN CUSTOMER EXPERIENCE -- Oracle today announced new integrations with Slack to help sales and customer service professionals improve collaboration ...

Customers want simple, consistent, and relevant experiences across all channels, touchpoints, and devices. Creating a great customer experience means delivering these qualities consistently over ...

Oracle CorporationORCL is slowly and steadily expanding its foothold in the cloud and enterprise Artificial Intelligence (AI) market. The company recently unveiled new additions to Oracle Customer ...

Oracle on Wednesday said enterprises such as Jackson Hewitt., British Telecom, Intuit, ResortCom International and SaskTel tapped Oracle Customer Experience (CX) solution to grow their customer ...