Companies that are driven by generative AI operate differently in the following three ways: they prioritize using AI to ...

The Image Creator is a slimmed-down version of the Bing Image Creator available online and Microsoft Designer. All three ...

One of the main goals of CCM solutions is to ensure that communication is consistent regardless of the channel used.

[Photo/Xinhua] Alibaba Group Holding Ltd's core ... It will continue to invest in anticipation of customer growth and in technology, particularly in AI infrastructure, to capture the increasing trend ...

IMAGES we are exposed to on social media and internet websites have a surprising influence on the way we view the world. Every day we are bombarded with digital images. They appear on our social media ...

While generative AI is a hot topic for customer experience leaders, 7 in 10 consumers said they were not aware of having used ...

Discover how digital transformation is reshaping banking with tech-driven innovations. Explore impacts on customer experience ...

The role of artificial intelligence (AI) in transforming the hospitality industry will take centre stage at Hsmai Middle East & Africa Commercial Strategy Conference, taking place from November 26-27 ...

AI-powered search engines are challenging traditional search solutions and forcing marketers to rethink SEO strategies and how they engage users.

Vietnam International Bank has announced a partnership with Flywire, a global payments company based in Boston.

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AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...