Companies that are driven by generative AI operate differently in the following three ways: they prioritize using AI to ...

Mitel’s current contact center offerings, such as MiVoice MX-ONE, MiVoice Business and OpenScape, include tools for managing ...

When Kaeser Kompressoren started on a journey to improve its data quality, little did it know that artificial intelligence ...

customized service, while boosting productivity. The new all-in-one CX platform supports omnichannel customer interactions underpinned with AI – including voice, video, chat, and social – allowing ...

Portfolio management: AI also plays a critical role in portfolio diversification. By assessing economic trends, geopolitical ...

Vietnamese consumers are becoming increasingly cautious with their spending amid economic uncertainties, shifting their focus towards essential items while cutting back on non-essential purchases.

In a major step for developer empowerment, GitHub announced some transformative upgrades at Universe 2024, including multi-model support for Copilot and the launch of GitHub Spark, an AI-native ...

AI detectors can help companies maintain genuine, human-centered customer service interactions while still leveraging the strengths of AI. AI Detector tools are becoming essential for customer ...

MOGLINGEN, Germany - (NewMediaWire) - October 30, 2024 - The USU Group has introduced its new AI assistant, KAI, designed to significantly improve customer service efficiency and quality.

EQS-News: USU Software AG / Key word(s): Product Launch USU KAI - Intelligent AI Assistant Sets New Standards for Quality and Efficiency in Customer Service 30.10.2024 / 11:00 CET/CEST The issuer ...

The multi-model feature will be expanded to other ... These fully functional micro apps that are termed as “sparks” can integrate AI features and external data sources without requiring ...