A new international study finds that people place greater emotional value on empathy they believe comes from humans—even when ...

As we build machines that listen not just to our words but to our emotions, the responsibility to use that power ethically ...

AI just beat humans at emotional intelligence tests 81% to 56%. The implications for how you communicate with customers, ...

A study of AI chat sessions has shown people tend to have more empathy with a chatbot if they think it is human. Nine studies ...

A new study shows that people rate empathic responses as more supportive and emotionally satisfying when they believe they ...

A research team at the Universitat Oberta de Catalunya, working with the Hospital Sant Pau in Barcelona, has shown that ...

Sometimes emotions are the voice of one’s conscience, and shouldn’t be ignored.

Researchers have developed an AI tool called EmoSync that boosts empathy by tailoring emotional analogies to each user’s ...

A groundbreaking new device called EUVOLA is redefining digital companionship by letting users recreate a person's likeness.

Feeling words are used often — sometimes daily — to express needs, define expectations, or mark boundaries. This is an ...

A research team at POSTECH (Pohang University of Science and Technology, South Korea) has developed AI technology that helps ...

Saying things like "Don't worry" or "It's not a big deal" can trivialize what your friend is going through. Dismissing their ...