Beyond The Plan: Why Leaders Must Stay Grounded In The Customer Experience
Leadership is about staying grounded, learning continually and ensuring that every decision enhances the customer experience.
HousingWire5d
New executive leaders at FOA to focus on ‘modernizing’ tech, customer experience
FOA has added new chief customer and technology officer roles to its rankings as it seeks to modernize its technology.
Gulf Business on MSN24m
Comera’s Harish Parameswaran on how next-gen platforms are redefining customer experience
The VP of Comera Financial Holding shares insights on why localisation remains key to meeting the region’s unique needs ...
The résumé a software engineer used to land a cybersecurity job at Microsoft
Ankit Masrani worked as a software engineer at AWS before landing a security job at Microsoft.
A Conversation With DXC CMO Kaveri Camire On The Golden Era Of Disruptive Technology + How It Will Fuel The Future Of Relationship-Based Marketing
Marketers and their teams doing business as usual, while dabbling with different tools and dashboards, will not be enough to ...
Soap Central5d
"Marketing myopia kills brands" - Shark Tank’s Lori Greiner urges businesses to prioritize customer experience
Shark Tank investor Lori Greiner, in a recent post on her social media, spoke about the perils of 'marketing myopia.
Business Wire3d
JetBlue, Port Authority and Fraport USA Unveil Plans for Refresh of John F. Kennedy International Airport’s Terminal 5 to Transform the Customer Experience
The Port Authority of New York and New Jersey and Fraport USA, manager of John F. Kennedy International Airport’s Terminal 5, ...
Social Samosa3d
From ‘spray and pray' to AI-powered omnichannel experience: Partho Banerjee on Maruti Suzuki’s marketing strategy
Partho Banerjee of Maruti Suzuki India shares the brand's evolving marketing strategy, highlighting its focus on customer-centricity, balancing digital channels and more.
What can wealth firms do to create customer controlled experiences?
Wealth Management firms are often missing opportunities to develop more meaningful customer interactions. Regulatory ...
Gulf Business on MSN1h
e&’s Khalifa Al Shamsi on engineering a new era of digital possibilities
The CEO of e& life and e& international, shares how e& is driving digital transformation and shaping a connected, digital and ...
A global dress distributor gave AI a chance. Now it makes creative content faster, and overstock is down 40%.
Amarra wholesales special-occasion gowns and dresses. The brand uses AI for inventory management, content creation, and ...