People Over Profit: The Key To Long-Term Innovation And Growth
Businesses that prioritize people—employees, customers and communities—over short-term profits are better positioned to ...
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Employee detachment grows, threatening customer satisfaction
Employee detachment can act as “a ceiling” for customer satisfaction growth, according to Gallup’s Andy Kemp. “It’s an area ...
Biggest Gains in Customer Satisfaction in the Management Top 250
The Management Top 250 ranking compares companies using the late management guru Peter Drucker’s principles. Companies are ...
8 Ways To Increase Team Engagement And Satisfaction
Most owners treat team members as hired help to carry out assignments, rather than co-owners who have an active role in ...
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Bay Area companies dominate Forbes top 20 list of best in America
Nine Bay Area companies made their way to the top 20 of Forbes' recent best American companies list, computed by 60 different measures. The annual list assessed 2,000 different companies ...