Fractional customer success leaders can provide the flexibility needed for startups to scale their operations.

Across service companies worldwide, functions like Sales, Professional Services, and Technical Support are converging on a ...

IFS is one of a handful of vendors that has linked pre-sales business value assessments to post-sales customer success ...

Today, the focus for most SaaS companies is on profitable revenue rather than growth, writes Bryan House, president at ...

Cyware, the leading provider of threat intelligence management, low-code/no-code automation, and cyber fusion solutions, today announced the appointme ...

CONNECT 2024: Designed to Showcase Product Innovation, Share Pioneering Ideas, and Celebrate CMiC's Golden Jubilee With the theme "Celebrating 50 Years of Customer Success and Product Innovation ...

TORONTO, ON / ACCESSWIRE / November 11, 2024 / CMiC, the leading provider of next generation construction ERP, is excited to announce their 26th annual CONNECT customer conference, which will take pla ...

Complete Next-Generation Solution Empowers Businesses to Provide Superior Customer Experiences SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, the leading AI-powered communications intelligence platform ...

SAN FRANCISCO, Nov. 04, 2024 (GLOBE NEWSWIRE) -- Gainsight, the world’s leading Customer Success platform, today announced it ...

If you’re aiming to take your business to the next level, consider adopting these strategies to elevate your customer ...

By gaining experience across sectors, you can bring cross-domain knowledge that adds value for your customers. They will ...

Sabrina joined SurveyMonkey in 2014. She oversees the global customer success and professional services teams responsible for the post-sales customer experience—from product deployment and ...