THE world of business is filled with ambitious strategies that promise transformational growth, operational excellence, and market leadership. So many organizations, however, struggle to translate ...

Data shows that the strategy is having a bit of a moment, whether you're talking about pricing or customer acquisition.

Going live on social media and enhancing customer experience are two practical strategies that will not only increase revenue ...

Hansen’s switching costs are evidenced by its strong customer retention rates of around 98% per year. We believe Hansen’s strong customer retention metrics are the result of the mission-critical ...

CX has outgrown its traditional role as a support function. It’s now a strategic lever for achieving business outcomes, from ...

Mr. Hooks founded the Corporation 30 years ago and it has been his vision and entrepreneurial spirit that has led PHX Energy to becoming the largest independent directional drilling company in North ...

Discover how brands can maintain customer relationships between purchases of long-lifespan products with content and ...

CEOs Michael Dell, AMD Lisa Su, Cisco Chuck Robbins, HPE Antonio Neri, NetApp George Kurian, Nutanix, Lenovo, Extreme ...

Few retail CFOs plan price hikes in 2025; they see AI investments, supply chain improvements and asset-light models as the ...

High Tide Inc. (HITI) has been making waves in the cannabis industry, capturing the attention of investors and analysts alike ...

In niche markets, rigidity can be your downfall. Aligning product roadmaps with customer needs requires a combination of deep ...

Ecommerce is evolving rapidly with new technologies, changing consumer behaviors, and market shifts. Explore the top ecommerce trends for 2025 to stay ahead.