Verint ® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world's most iconic brands - including more than 80 of the Fortune 100 companies - use the Verint Open Platform and our ...

Data analysis is constantly evolving. The landscape keeps shifting from basic statistical evaluations to complex machine ...

Discover Forbes' 2024 CIO Next list, featuring top Chief Information Officers and tech leaders driving transformation and ...

Wes McDowell gives 5 strategies for small businesses to "steal" from the big players to win big in 2025 and grow their business.

Nima Montazeri explains why human oversight remains crucial for ensuring accuracy, ethics, and customer satisfaction and ...

Ooma, Inc., a leading communications technology provider, today announced that ServiceTitan, a leading software platform built to power the trades, has launched a powerful new UCaaS and CCaaS solution ...

MCE Systems, the leader in digital-first Device Lifecycle Management (dDLM) solutions, has been accepted into Amazon Web ...

The Quick Service Restaurant sector is finding AI as tasty ... when it comes to friendliness of the AI voice chatting with ...

Staying ahead of the latest tech innovations is vital to gaining a competitive edge and maintaining a stable and resilient business.

In recent years, artificial intelligence (AI) has transcended from a niche technological pursuit to a mainstream buzzword.

Around four in 10 leaders said they would conduct layoffs as they replace workers with AI. Last year, Dropbox ... Wilson also said in the memo that the cuts came as a result of shifting customer needs ...