Business Wire19d
Wireless Product Complexities and Evolving Customer Expectations Lead to Drop in Customer Care Satisfaction, J.D. Power Finds
The study evaluates customer care experiences across three factors: store service; phone service; and digital service. The study were fielded from July through December 2024. For more information ...
ecommercefastlane26d
Customer Service Policies: Templates, Benefits, And How-To
How to write a helpful customer service policy (outline template) Before you dive into the policy’s content, make sure to name your document, i.e., “Customer Service Policy” or “[Brand Name] Customer ...
USA Today27d
Which companies have the best customer service? Amazon, Shein, Costco among top-rated brands
Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...