Ekanem further explained that to go ‘above and beyond’ means to be empowered. As a team lead, she ensures that her personnel ...

Globally, customer reward and promotions have been identified as marketing strategies to reinforce existing relationships between organisations ...

Huang Pin Wen committed his offences, which numbered more than 120, out of "foolishness" and to impress others, his lawyer ...

Unanet is continuing to deliver on its promise to solve real business challenges for our customers,” said Steve Karp, Chief Innovation Officer, Unanet. “In addition to helping customers across the ...

Designed specifically for construction companies, these integrations join the thriving Unanet AEC-connected ecosystem of more than 30 pre-built, versatile applications that support the unique business ...

High-profile vendors are headed towards fully automating the customer service experience. Time to think about what experience management really means.

In this session, industry leaders explore how AI-powered automation and intelligent coaching are reshaping the quality ...

Unifying and customizing the agent experience within the third-party business systems agents already use helps contact centers lay the foundation for smarter work and more efficient, precise customer ...

The company has revolutionized B2B media by delivering unparalleled transparency and efficiency, setting a new standard in the industry AUSTIN, Texas, Nov. 20, 2024 /PRNewswire/ — Audyence, a ...

Representatives from some of Australia's biggest corporations packed Salesforce's artificial intelligence demo day in Melbourne, but the CRM giant says AI tools more applicable to smaller enterprises ...

Customer segmentation can help you better engage customers and increase sales. In our guide, find out what customer ...