We list the best customer feedback tools, to make it simple and easy to find out what your customers want and need from your business. Finding out what your customers need can normally be quite ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $37,780 in 2022. The best-paid 25% made $47,010 that year, while the lowest-paid 25% ...

The company has been expanding its capabilities, and customer-service teams have begun using the tool to summarize phone calls and documents. Key staff and partners Markus said AT&T worked with ...

Whether in technology, SaaS, e-commerce, or other industries, businesses are competing not just for market share but for the most valuable currency of all—customer attention. The sheer volume of ...

One of the most popular work-from-home job categories on FlexJobs is customer service—and with good reason. Most customer service careers can be performed from a home office, using the internet and ...

We list the best customer database software, to make it simple and easy for you to better manage your customer details. The customer may not always be right - but they are always important.

SoftBank Group is the first customer to use Nvidia's Blackwell chips, which will be used to develop an artificial intelligence supercomputer in Japan. The companies plan to build the system ...

Let’s explore how 3D product configurators can help you improve customer engagement and sales in the long run. While the initial investment in 3D modeling software and skilled personnel might seem ...

Telecom operators worldwide are increasingly adopting AI technologies to overcome challenges and elevate customer experiences. According to Omdia’s latest surveys 1, nearly one-third of Communications ...

Everyone loves a good statistic, so here’s one to start us off: 222%. That’s how much customer acquisition costs rose from 2013-2022. It’s one of many mounting costs for modern businesses and a key ...

Did you used to live and breathe customer centricity, but now your competitors are leading the way? Are you struggling to find ways to leverage digital innovation for the benefit of your customers?

Every business has its own language, and customer service is no different. While some of the terminology used in customer service is straightforward, not every term is easily recognizable. If you’re ...