The California-based company announced this week its plans to invest $7.75 million in a 53,000-square-foot production facility at West Winds Business Park. The facility will create 42 jobs with ...

Discover the benefits of AI-driven WhatsApp agents for businesses. Automate support, sales, and marketing with no coding ...

A customer service champion has revealed her top 10 hacks for beating the call centre queues and being put through to a telephone advisor. Lady Janey is unapologetic in her crusade to improve the ...

Inspect the ad, research the company and look up reviews are some tips the Better Business Bureau suggests to avoid ...

AI phone calls eliminate common customer service pain points. This means no more missed calls, no more frustrated customers, ...

HMRC - which stands for Her Majesty's Revenue and Customs - is a Government department responsible for the collection of tax and National Insurance. It also gives out some state benefits including ...

Learn how to set up a virtual call center without wasting time, money, or resources on things that don't matter.

The main tradeoff between a predictive dialer vs progressive dialer is speed vs control. Learn about both and and how they ...

Outside of mailed bills and sales calls, email is probably the most common business communication method ... people your email is legitimate. A custom domain email helps comfort your customers ...

Travelers often find themselves in different time zones, making it challenging to find support during regular business hours ... don't hesitate to contact Expedia customer service through their ...