SK Telecom noted that one of the key innovation in the system is the implementation of Retrieval Augmented Generation (RAG) ...

Artificial intelligence-powered customer service platform provider FrontApp Inc. today announced it has acquired AI-powered ...

Discover how AI transforms customer experiences in 2024. Learn about AI-driven platforms like Thematic and their impact on ...

The Alexa digital assistant seems like the perfect product for the generative AI era. Getting this technology to actually ...

Accenture has invested, through Accenture Ventures, in Cresta, a company that has developed an AI-powered platform designed ...

List Recognizes Groundbreaking Advancements Redefining the Way We Work and Live (NEW YORK, NY) November 19, 2024 — Aquant, the leader of AI for customer service, specializing in manufacturers, today ...

From enhancing customer experience to accelerating research and development, organizations across industries share stories of AI successes CHICAGO — Nov. 19, 2024 — Some of the world’s largest and ...

Automation Anywhere, a global leader in AI-powered process automation is set to lead the next wave of business transformation for Indian enterprises through its advanced custom AI Agents suite.

Free2Grow is an innovative administrative solution for service-based companies, offering 24/7 AI-powered voice support and a dedicated team to handle office tasks, customer communications, and CRM ...

Nima Montazeri explains why human oversight remains crucial for ensuring accuracy, ethics, and customer satisfaction and ...

Edge computing centers are set to overtake centralized data centers as the main location for the world’s data processing.

The planned update to voice assistant Alexa is bogged down with problems including latency, which requires "significant ...