Oklahoma City family has bank account drained by scammers posing as OG&E
The Oklahoma City family that was in the middle of moving from one home to another thought they were calling the employees at OG&E after they took a number from a Google search.
How to Pick the Right Omnichannel Contact Center
The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide ...
10-digit dialing in East Tennessee starts Aug. 5. Here's what you need to know
The new area code rules will be rolled out in phases. Starting in August, people in the 423 area code region should start dialing 10 digits for local calls.
Texas Suicide and Crisis Lifeline struggles with $7 million deficit
Since launching in 2022, the Texas 988 lifeline number has received over 380,000 calls, the second highest in the nation.