An Airbnb host bills her vacation rental guest for damage nearly three weeks after checkout. Is that allowed and c Rescue ...

Walmart promised a refund, but then reneged on the offer. Instead of $1,297, the retail giant sent a $10 coupon. Can Consumer Rescue help?

Fraudulent repair bills aren’t just sent to customers of traditional rental car companies. Heidi Schiller found this out recently after a 24-hour car-sharing experience with Turo. Her vehicle host, ...

Cruise passengers John Harrison and his family recently learned a harsh lesson about Enhanced ID and got denied boarding in the process.

A predatory management company charged these vacation rental guests $1,000 to pay for damage to a mattress they didn't cause. Can we help?

Here's the story of a Celebrity cruise adventure that almost went wrong due to forgotten passports, FedEx mistakes and quick thinking.

UTOvacation sold Shih (Richard) Liu and his wife a once-in-a-lifetime trip to China and Japan. But Liu, like many other customers of this particular tour operator, now says he’s the victim of a scam.

Discover the challenges faced by a family left stranded by American Airlines and their struggle for refunds on canceled flights.

This cruise passenger says she was tricked into buying a diamond ring filled with lab grown gems. But is this just buyer's remorse?

This Airbnb guest was shocked to find a surveillance camera aimed at the inside and outside of her vacation rental. Will she get a refund?

Carnival cruise ship passengers say they were scammed out of $30K and drugged during unexpected stop in Nassau. Here's their shocking story.