High profile vendors are headed towards fully automating the customer service experience. Time to think about what experience ...

The study found video conferencing software from Zoom outperforms key rivals, such as Microsoft Teams and Cisco Webex, in ...

Tango Networks today announces Tango Extend for Webex Calling, empowering Cisco Certified Mobile Calling Providers to offer a ...

Systems integration and software development company, BroadSource, has integrated a call centre and communication platform ...

Microsoft is planning to launch a new purpose-built miniature PC for its Windows 365 cloud service next year. Windows 365 ...

ICS.cx and CallCabinet are partnering to deliver top-notch customer experience, operational efficiency, and actionable ...

Microsoft plans to release a new mini-PC specially designed for its cloud service Windows 365. The Windows 365 Link is a $349 device that works as a t ...

Alexander Haque, CEO of Clerk Chat, echoed the significance of this partnership: “By teaming up with NUWAVE, Clerk Chat’s business SMS solution delivers a vital communication channel for the Managed ...

The $349 'Link' device features no local apps or data storage. Instead, it's designed to run Microsoft's Windows 365 and ...

Zoom Meetings has arguably become the most well-known video conferencing app over the past few years. But it's just one part ...

The best AI tools and GenAI products of 2024 include Google Vertex, Cisco Webex, SentinelOne Purple AI, Hatz, Red Hat ...

Lister Unified Communications has welcomed an "excellent" upgrade to the Horizon Collaborate UC App. Gamma has launched Horizon with Webex, a combination of Gamma's Horizon platform and Webex by Cisco ...