As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

From the new Business Suite to the Business Data Cloud and the AI apps, everything is to be pre-configured in the cloud.

Microsoft is publishing for the first time our research into a subgroup within the Russian state actor Seashell Blizzard and ...

AI-powered everything might sound great, but if your martech stack isn’t delivering results, it’s time for a reality check.

That’s why we developed the Innovation Markets and Value Chain Map (IMVCM) – a tool that gives us a full, 360-degree view of the journey from research intent to market-utilisation of research ...

To avoid or minimize the damage that supply chain disruptions can cause, it’s important for companies to assess potential ...

Global Trade Intelligence and Global Trade Analytics are Top Technologies Expected to Deliver Business Value ATLANTA and ... at 27% and by supply chain mapping at 26% (see Figure 1).

It requires the collective effort of everyone involved in Ghana’s innovation ecosystem. That is why we developed the Innovation Markets and Value Chain Map (IMVCM) – a tool that gives us a full, ...

Value stream map vs. process map, which is better for you? As with many tools and methods in Six Sigma, there isn’t a ...

Definition: A value chain is the whole series of activities that create and build value at every step. The total value delivered by the company is the sum total of the value built up all throughout ...