Changes to federal guidance will greatly impact how nonprofits manage their federal awards, according to these experts.

The short response to this survey is that traditional IT service desks will become “extinct” in a few years. Almost ...

Orica has emerged as an early adopter of generative AI in ServiceNow to deflect IT service desk inquiries to chatbots and ...

Customer service is crucial to every business, and most companies need software to manage their customer support workflow. Help desk software makes managing this workflow easy and boosts your ...

The Bromborough-based business, which celebrated its 60th anniversary last year, will now be led by a team of directors ...

Feeling stiff from sitting all day? These 10 desk-friendly gadgets help you stay active, reduce aches, and add comfort to ...

The Thompson-Nicola Regional District is adding a new management position to alleviate staff workload shouldering facilities ...

Leicester-based Premier Events has acquired PYTCH, a Bristol event production and technology company, to combine the firm’s ...

In today’s dynamic and fast-paced workplace environment, managing meeting spaces efficiently is more critical than ever. With ...

AI can improve many help desk tasks. Yet Ivanti’s Everywhere Work Report found only 40% of respondents were using AI for ticket resolution, 35% for knowledge base management, and only 31% for ...

Marina, data centre and dredging investors Simon and Paula Herbert have bought into NZX-listed waste management firm WasteCo ...

Plaquemines Parish surrounds the last 70 miles of the Mississippi River, making it susceptible to saltwater intrusion from ...