Let's explore the main elements of effective performance reviews, as well as tips for the four most common challenges managers face today.

Salesforce announced Testing Center, a platform that lets enterprises test AI agents responses without touching sensitive information.

Microsoft CEO Satya Nadella told customers at a conference in Chicago on Tuesday that the company is teaching a new set of ...

Have you noticed an increased car insurance bill? You’re probably not the only one, especially in Illinois. The U.S. Bureau ...

The giant retailer posted huge in-store and online sales gains through product and price diversification and cheaper, faster ...

If you are looking for a safe pair of hands for your property and you want to make sure your property is always occupied and ...

(the “Company”) (OTCPK:AITX), a global leader in AI-driven security and productivity solutions for enterprise clients, along with its subsidiary Robotic Assistance Devices (RAD), proudly announces the ...

Should you go cloud, on-prem, hybrid, or CPaaS? Discover all the signals that indicate a hosted contact center solution is ...

You want people to see your film, right? You need a great trailer. Cutting a trailer for an independent film is a fine art.

Contact center analytics can help you make data-driven decisions. Learn how to interpret key metrics and solve pressing ...

What most influences your company’s bottom-line performance? The answer will surprise you—and make perfect sense: It’s a leader’s own mood. Executives’ emotional intelligence—their ...

Our quick take: The EverBank Performance℠ Savings account offers ... Unfortunately, EverBank's app gets lackluster reviews for iOS and Android: only 2.7 stars on the App Store, and 2.7 stars ...