Companies that are driven by generative AI operate differently in the following three ways: they prioritize using AI to ...

Korean telco SK Telecom announced the successful completion of its AI Customer Service Support System beta service. The ...

Mitel’s current contact center offerings, such as MiVoice MX-ONE, MiVoice Business and OpenScape, include tools for managing ...

When Kaeser Kompressoren started on a journey to improve its data quality, little did it know that artificial intelligence ...

customized service, while boosting productivity. The new all-in-one CX platform supports omnichannel customer interactions underpinned with AI – including voice, video, chat, and social – allowing ...

AEKE is redefining home fitness with the launch of the Smart Home Gym K1, set to debut on Kickstarter this December 3rd. The ...