Bay City is asking residents to share their opinions on local services and community needs through a new community-wide ...

90% of Canadians say that a bank’s customer experience is as important as – or more important than – its products and services.

90% of Canadians say that a bank’s customer experience is as important as – or more important than – its products and services. Canadian consumers largely approve of their banks’ communication methods ...

The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — but some carriers fared better than others with passengers.

Customer satisfaction with US airlines dropped overall from 2024, per a ASCI travel survey. Southwest earned top honors, edging out Alaska Airlines this year.

MiWay Customer Satisfaction Survey We want to hear from you – your feedback matters to us! MiWay has partnered with Experience Advisors (XA) to conduct the semi-annual Customer Satisfaction Survey, ...

New data reveals that consumers and businesses alike are optimistic about how artificial intelligence will impact customer experience in the near future.

Key Takeaways McDonald's values customer satisfaction, offering a survey at www.mcdvoice.com for rewards. The survey collects data on customer preferences to gauge interests in goods and services. To ...

Wegmans was also one of only four supermarkets to see customer satisfaction rise in the new survey. The others were Ahold Delhaize, Kroger and Walmart.

One survey covers the food services at the currently opened cafeteria locations, the other survey is for clients who have used catering services for events.