Martequity: The fundamentals of loyalty programs have remained the same since their origins in 1793, when merchants offered ...

Traditional loyalty programs no longer resonate with millennials and Gen Z. We’re not earning free flights through a f ...

Six openings bring total to 97, with Smile Society loyalty program debut and new VP of Franchise Growth fueling expansion ...

Edinburgh Napier University collaborates with local artist to create miniature model of the Napier Graduate pub ...

National courier and logistics provider Speedy Freight has been named a finalist in the Franchisor of the Year – Established ...

Finnair introduces Monthly and Annual subscription options for collecting AviosPlusgrade's loyalty business unit, Points, powers the service with ...

Top U.S. health systems are taking bold, employer-led action to combat two converging crises: student debt and clinical staffing shortages. Together with Clasp, the first retention-driven recruitment ...

Royal Caribbean Cruises Ltd. (RCL) is leaning into its loyalty program strategy as a key lever to deepen guest engagement and ...

AAP suspends Kunwar Vijay in 2025, deepening a trend of ejecting dissenters. The party’s centralised control in Punjab sparks ...

Too many organizations treat CX as a function, not a culture, leaving growth, loyalty and employee alignment on the table.

Chipotle's digital investments have seen the firm build a loyalty program 40 million members deep in just five years, with online sales of $1.1 million per store in 2024 outpacing total unit sales at ...

Red Rock Resorts' focus on local Las Vegas residents creates a resilient, recurring revenue model. Click here to find out why ...