RPC 5.6, “a lawyer shall not participate in offering or making ... and is co-author of "California Legal Malpractice Law" ...

The board described Lento’s approach to taking on clients as “predatory,” saying Lento accepted legal fees for work he was unable to or did not perform and that he often passed the work along to ...

Process optimisation refers to the systematic approach of refining workflows to enhance productivity, reduce costs, and ...

Customer support is about helping people solve everyday problems. While AI-augmented tools and channels offer convenience when quickly addressing simple queries, customers still want live support when ...