At least once a year, leaders should step back and assess their current performance and state of the business.

Acronyms to make the list include IRL and WFH—despite the latter dominating workplace conversations for well over four years.

AI and semantic layers were on the menu at last week's DataFam Europe. We spoke to Tableau's CEO and COO about the vendor's ...

With virtual agents handling mundane tasks, AI-enabled contact centers see AHT increase as live agents do more complex tasks.

Financial indicators, while critical, only provide a historical view and often fail to capture the complexity of ...

Acronyms to make the list include IRL and WFH—despite the latter dominating workplace conversations for well over four years.

Q3 2024 Earnings Conference Call November 21, 2024 3:30 AM ETCompany ParticipantsMarc Ronchetti - Group Chief ExecutiveSteve ...

Business Intelligence (BI) solutions have been around for some time. Traditional BI tools were designed to be used by the IT ...

Trinity Life Sciences, the leader in strategy, insights and analytics for the life sciences industry, recommends a ...

Discover a complete guide to CRM analytics, including types, benefits, key metrics, and software features that can help grow ...

“It has always, therefore, been a staple metric,” he said. “In some businesses, this can be considered a circumstantial KPI.

With the holiday season upon us, consumers are ramping up spending and turning to CTV more than ever. Angelina Marmorato, AVP of Sales and Partnerships at Lemma, has put together a set of actionable ...