To measure performance and potential in your team: #Track Results: Look at how well team members meet their goals, the quality of their work, and how they contribute to the team’s success.

Learn how to calculate cp and cpk in excel, and how to interpret and communicate the results of process capability analysis to your customer or stakeholder.

Ikea began “process mining,” which has led to a whole new way of thinking about omnichannel execution at the retailer.