A study of AI chat sessions has shown people tend to have more empathy with a chatbot if they think it is human. Nine studies ...

AI just beat humans at emotional intelligence tests 81% to 56%. The implications for how you communicate with customers, ...

A new international study finds that people place greater emotional value on empathy they believe comes from humans—even when ...

A new study shows that people rate empathic responses as more supportive and emotionally satisfying when they believe they ...

Learn how successful business owners leverage agentic AI, emotional intelligence tools, and data enrichment to automate ...

Sometimes emotions are the voice of one’s conscience, and shouldn’t be ignored.

Feeling words are used often — sometimes daily — to express needs, define expectations, or mark boundaries. This is an ...

Researchers have developed an AI tool called EmoSync that boosts empathy by tailoring emotional analogies to each user’s ...

Saying things like "Don't worry" or "It's not a big deal" can trivialize what your friend is going through. Dismissing their ...

A research team at POSTECH (Pohang University of Science and Technology, South Korea) has developed AI technology that helps ...

Dr Rakesh Gupta highlights the importance of empathetic leadership in healthcare, calling for structured support systems that ...

Artificial intelligence (AI) is no longer science fiction—it’s an alarm clock, playlist, GPS route, a chatbot in our inbox, ...