A study of AI chat sessions has shown people tend to have more empathy with a chatbot if they think it is human. Nine studies ...

AI just beat humans at emotional intelligence tests 81% to 56%. The implications for how you communicate with customers, ...

A new international study finds that people place greater emotional value on empathy they believe comes from humans—even when ...

A new study shows that people rate empathic responses as more supportive and emotionally satisfying when they believe they ...

Learn how successful business owners leverage agentic AI, emotional intelligence tools, and data enrichment to automate ...

Sometimes emotions are the voice of one’s conscience, and shouldn’t be ignored.

Feeling words are used often — sometimes daily — to express needs, define expectations, or mark boundaries. This is an ...

Saying things like "Don't worry" or "It's not a big deal" can trivialize what your friend is going through. Dismissing their ...

Dr Rakesh Gupta highlights the importance of empathetic leadership in healthcare, calling for structured support systems that ...

A new study finds that people value empathy more when they believe it comes from a human—even if the actual response was generated by AI. Across nine ...

Ending a long marriage is like stepping off a carousel you've been riding for years: the world seems unsteady, your emotions ...

It's one of the behaviors that indicate someone is emotionally broken, according to psychology, because regardless of their ...