A new international study finds that people place greater emotional value on empathy they believe comes from humans—even when ...

AI just beat humans at emotional intelligence tests 81% to 56%. The implications for how you communicate with customers, ...

A new study shows that people rate empathic responses as more supportive and emotionally satisfying when they believe they ...

There is solid evidence to back up the idea that American adults are caring less and less for their peers’ feelings or beliefs. In a podcast recorded by The American Psychological Association, Sarah ...

A research team at POSTECH (Pohang University of Science and Technology, South Korea) has developed AI technology that helps ...

What skills should we nurture as machines handle more and more of our cognitive tasks? The answer, I believe, lies in our ...

New research shows Claude chats often lift users’ moods. Anthropic explores how emotionally supportive AI affects behavior, ...

The push and pull of being a parent often centers on empathy versus authority. Finding the balance in modern parenting has ...