Should you go cloud, on-prem, hybrid, or CPaaS? Discover all the signals that indicate a hosted contact center solution is ...

Well it's here... tomorrow, Saturday 23rd November... it's GALA NIGHT! The nerves are kicking in... everything is set ready ...

Microsoft is making waves at Ignite 2024 with news around GenAI, AI, Azure, copilots, agents, Teams, PowerPoint, Excel.

From enhancing customer experience to accelerating research and development, organizations across industries share stories of AI successes CHICAGO — Nov. 19, 2024 — Some of the world’s largest and ...

Best Buy makes it easy to speak with one of their customer service representatives on the phone. Just make sure to call the ...

The prosecution rested its case Tuesday afternoon after calling more than a dozen witnesses to testify. The judge then asked Ibarra if he wanted to testify and he said no.

OpenAI is expanding ChatGPT's Advanced Voice Mode feature to the web, letting users talk to the AI chatbot right from their ...

Google’s AI chatbot Gemini gave a threatening response to a Michigan college student, telling him to “please die.” The artificial intelligence program and the student, Vidhay Reddy, were engaging ...

Trump Defies the #MeToo Movement With Cabinet Picks Facing Accusations Donald Trump, who was found liable for sexual abuse last year, appears determined to force a fight over the role of such ...