As the digital content world becomes more and more crowded, businesses are facing increasing challenges in capturing the ...

Five9 is squarely positioned to benefit from industry tailwinds including the transition of contact center operations to the cloud, and a shift toward digital first customer engagement and automation.

Learn how to implement a powerful social listening strategy to track conversations, gain valuable insights and actively ...

CFO Ben Bos noted that the company’s EBITDA before special items was €21M, down 58% from the prior year, with total sales of €243M. Bos emphasized that the focus on profitability led to lower customer ...

Tripadvisor execs expressed enthusiasm about the early results of the company's hotel partnership with the AI answer engine ...

Traditionally, supply chains have focused on cost savings and operational efficiency, often measured by metrics like On Time, In Full (OTIF). However, as CEOs increasingly expect supply chains to ...

You will always have the end of the year to acquire new customers with timely needs. But that can’t be the dominant source of ...

With consumers prioritizing price, convenience and personalization , brands must rethink loyalty strategies to stay relevant ...

Here’s a look at why partners see a massive opportunity for Hewlett Packard Enterprise’s new VM Essentials virtualization ...

The Commercial Bank of Ceylon (CBC), a Sri Lanka-based lender operating in Bangladesh for 22 years, plans to scale up operations through digital transformation, focusing on deepening customer ...

Data shows that the strategy is having a bit of a moment, whether you're talking about pricing or customer acquisition.

The U.S. digital advertising is projected to reach $300 billion by 2028, according to Emarketer. Although B2B buyers ...