AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...

Experts predict that AI will make some jobs obsolete, gig work and freelancers will take over the work that is left and AI ...

AI start up Unbabel claims that workers in the translation field could feasibly be replaced by AI very soon, as the technology progresses.

A recent nationwide study shows that 75% of U.S. home-furnishing retailers are hesitant to upgrade to modern technology, citing "rip and replace" fears as a significant barrier. This concern is ...

Verint ® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world's most iconic brands - including more than 80 of the Fortune 100 companies - use the Verint Open Platform and our ...

While AI can enhance the travel planning experience, human judgment and verification remain essential for a smooth and ...

This third wave of AI, known as 'agentic AI,' represents a fundamental shift in how we think about and interact with ...

Fisher & Paykel is using AI bots to triage customer needs, directing them to appropriate ... For Fisher & Paykel, that means ...

Why It’s AI-Proof: Electrical work involves hands-on problem-solving, physical dexterity, and safety management in ...

Data analysis is constantly evolving. The landscape keeps shifting from basic statistical evaluations to complex machine ...

Nevada will become the first state to use Artificial Intelligence (AI) to determine unemployment benefits.In today's highly ...