OpenAI is expanding ChatGPT's Advanced Voice Mode feature to the web, letting users talk to the AI chatbot right from their ...

Discover how AI transforms customer experiences in 2024. Learn about AI-driven platforms like Thematic and their impact on ...

Microsoft CEO Satya Nadella is opening a company conference in Chicago with remarks that could set the stage for where it’s ...

Microsoft plans to outline the future direction of its artificial intelligence strategy at its company conference in Chicago.

There's been a 900% increase in travel scams over the past 18 months - with artificial intelligence (AI) playing a key role.

Jon Shaw, Commercial Operations Director at Vodafone UK, explores why Artificial intelligence (AI) isn’t about replacing jobs ...

One of the main goals of CCM solutions is to ensure that communication is consistent regardless of the channel used.

If you've booked a festive getaway, it's worth being cautious after a dramatic 900% increase in travel scams over the past 18 ...

The planned update to voice assistant Alexa is bogged down with problems including latency, which requires "significant ...

An AI-based automated response system exclusively for hotels- CRM (Customer Relationship Management): Up & cross-selling and ...

The subscription economy thrives not on the quantity of its subscribers but on the quality of their engagement. In the words of Stephen Covey, the focus is not just on time spent but on how it’s ...

One of the most significant innovations in this area is the rise of customer service chatbots. These AI-driven tools are ...