Pakistan Airports Authority (PAA) has introduced a QR code-based complaint management system at Islamabad International ...

Subang Jaya City Council (MBSJ) received over 29,000 complaints across all its platforms as of November. Deputy mayor ...

"It is unfortunate Tekion has resorted to using a legal filing as a marketing stunt in an attempt to bypass contractual terms ...

The current records system has had a host of problems that police say have affected how they are able to serve the community.

The Subang Jaya City Council (MBSJ) said it received over 29,000 complaints across its platforms as of November, with an ...

ASIC commissioner Alan Kirkland: “This report points to an immature complaints culture across general insurers.” Oscar Colman ASIC also found most insurers’ technology systems had let ...

The health system is among those facing lawsuits claiming it allowed third-party tracking to collect information about users ...

Among other violations, federal inspectors visiting 20 nursing homes unannounced found multiple dangers including blocked ...

The State Government has intensified its efforts to reform the Dharani portal, the integrated land records management system, introduced by the previous BRS Government, which resulted in huge ...

Picture: Nikki Short ASIC found a key driver of ­issues was “an absence of a positive complaints management culture ... or starting to upgrade their systems,” ASIC found.

The U.K. Financial Conduct Authority and the Financial Ombudsman Service have launched a joint call for input on modernizing the redress system.

A couple who rented a White Plains house for $154,000 has sued the owner for allegedly refusing to fix a swimming pool problem. Sara and Aaron Kaplan accused Taylor Howard, of Plano, Texas, of breach ...