This is an excellent, easy-to-use USB microphone with audio recording quality that punches well above the modest price tag. Controlling and customizing the mic can be a little awkward, but AVerMedia ...

OpenAI is building a mysterious ChatGPT piece of hardware, and I think the device has to have a smart glasses component - ...

Discover how a multichannel contact center works, how to deploy one, its benefits, and when to use one in our in-depth guide.

The Stealth 700 Gen 3 offers not one but three scroll wheels: one for volume, one which lets you adjust your game and chat ...

The ability to put a call on hold and answer another call is built into the default phone apps on Android phones and iPhones.

Alongside the sleek PlayStation VR2 headset, which we gave a 9/10 in our review, you're also getting the VR game Horizon Call of The Mountain. This is also the same price as the PSVR2 headset on ...

Brand new releases like Horizon Call of the Mountain look astonishing, and I’d wager that you won’t get a clearer picture or more comfortable experience from any other headset at its price point.

AI and machine learning are coming of age, and 2025 is set to become the year that artificial intelligence (AI) dominates the customer service call center ... to provide real answers to the ...

The Women's Center of Greater Lansing is looking for answers after a group of men were caught on camera vandalizing this free pantry. I'm your neighborhood reporter Asya Lawrence here with the ...

I’ve been working with computers for ages, starting with a multi-year stint in purchasing for a major IBM reseller in New York City before eventually landing at PCMag (back when it was still in ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions ...

Laken Riley/ Facebook The wife of the man suspected of killing Georgia college student Laken Riley reportedly pleaded with him for answers during a jailhouse call in May, a court has heard.