In an earnings call earlier, Ola founder Bhavish Aggarwal had said the customer complaints were mostly related to “minor ...

After selling a second-hand Telfar purse to a buyer on Depop, a platform similar to eBay, a woman known as Lingy said she’s ...

I’ve been working as a hostess in a restaurant for about eight months. I’ve had my share of angry customers, but a recent ...

A recent report found that Singaporeans spent more than 30 million hours on hold with customer service last year. With banks ...

because the next call that I have to take, I have to meet the customer's expectations, and I cannot go in angry or bitter.” ...

Australian consumers can be forgiven for feeling angry and disgusted at the behaviour of Australia's second-largest telco - ...

NatWest's mobile banking app has crashed, leaving customers locked out of their accounts during the weekend. More than 1,000 ...