When Kaeser Kompressoren started on a journey to improve its data quality, little did it know that artificial intelligence ...

One of the main goals of CCM solutions is to ensure that communication is consistent regardless of the channel used.

The entire history of business is filled with examples of integrity lapses that led 'Achilles-type' companies to collapse, such as Enron, Lehman Brothers, WorldCom, Arthur Andersen, and, more recently ...

Mitel’s current contact center offerings, such as MiVoice MX-ONE, MiVoice Business and OpenScape, include tools for managing ...

The Banking, Financial Services, and Insurance (BFSI) sector is rapidly evolving, with Large Language Models (LLMs) at the ...

An AI-based automated response system exclusively for hotels- CRM (Customer Relationship Management): Up & cross-selling and ...

Explore the groundbreaking AI advancements set for 2025, featuring infinite memory and self-improvement. OpenAI and Microsoft ...

Voice phising, or 'vishing' attacks, has been on the rise ever since the advent of AI-driven chatbots. Here's how you can ...

With ServiceTitan, a cloud service startup that filed public IPO documents with the SEC on Monday, we may be witnessing the ...

Discover NVIDIA's vision for AI agents by 2025, transforming industries and daily life with digital employees.

If you've booked a festive getaway, it's worth being cautious after a dramatic 900% increase in travel scams over the past 18 ...

The planned update to voice assistant Alexa is bogged down with problems including latency, which requires "significant ...