It's easy to say your internet is "slow" when it's playing up, but do you know what internet speed actually is? Understanding it can help you pick the right nbn® plan for your needs.

High speed plans will be coming in September. Following along as we take you through everything you need to know to get ready.

eSLA stands for Enhanced Service Level Agreement and refers to NBN’s commitment to providing a higher level of support by having faster rectification on faults within a specified timeframe.

A technician may need to visit if your new address: Is being connected to the NBN network for the first time. Hasn’t had a phone line connected previously, or for a long period of time. Has NBN (or ...

Aussie Broadband has started building backhaul to all 121 nbn® POIs (Points of Interconnection, or hubs) in Australia.

We all rely on our tech, all day every day. We also understand that sometimes things go wrong. It’s important that, in those instances, we are prepared with alternatives to be able to continue ...

Your remote teams don't have to feel disconnected from each other. These 7 tips can help you build a company culture that your remote employees will love.

Overview After joining Aussie Broadband as Chief Financial Officer (CFO) in 2019, Brian Maher became our Chief Executive Officer (CEO) earlier this year. We caught up with him after his first few ...

Priority Assistance is a service for residential customers who have (or have an individual at their residence who has been) diagnosed with a life-threatening medical condition. This service feature is ...

Phone scams are nothing new, they’ve been around for decades. Unfortunately, they’re getting more sophisticated at manipulating people into handing over personal information or money. Is there ...

Overview It’s no secret that innovation can come from anywhere – something we know from our roots in regional Victoria. We wanted to support the next generation of the biggest thinkers from regional ...

If your home is connected to the internet, then you’ve most likely got both a modem and a router – or even the 2-in-1 modem router – in your home. But what are these devices and what is their purpose?