Retailers are rapidly finding uses for generative artificial intelligence (AI) that go beyond customer service chatbots. Generative AI, which is ba sed on machine learning (ML), can create new ...

Despite the changing grocery landscape and the growing availability of shopper-friendly technology, moms are still shopping brick-and-mortar retail. That’s according to a new survey Valassis ...

Americans want to see their local small businesses thrive — and are willing to spend more to do so. Consumers reported that they are willing to spend nearly $2,000 more in 2024 if it means their ...

Earlier this month, 7-Eleven said it would close 444 underperforming stores in North America. In a filing, the company cited consumers pulling back on purchases due to inflation and continuing ...

A positive in-store experience is critical to repeat business. That’s one of the findings of a study from Raydiant, in which 48% of respondents said they prefer to shop in-person at a physical ...

“Expanding our physical presence has been a key priority, and SoHo provides the ideal setting to connect with our U.S. customers in a new and immersive way,” said Eirin Bryett. “We look ...

G-III Apparel Group Ltd. is restructuring its retail operations segment and reducing its store portfolio to focus on its wholesale business. As part of the move, the company is closing its 110 ...

“We are excited to bring the magic of Pop Mart to the Midwest,” said Larry Lu, head of Pop Mart North America. “The opening of our second Illinois location allows us to bring our artist ...

Walmart Canada is piloting an automated receiving solution. The Canadian subsidiary of Walmart is introducing material handling robotics and automation technologies into its distribution network ...

Amazon also extends the Amazon Go store concept in a partnership with Starbucks that lets customers bypass the checkout when they pay for orders. Customers can order a coffee or beverage at the ...

Four-in-10 (42%) respondents plan to complete more of their holiday shopping online this year compared to last. One-in-10 respondents intend to do 100% of their holiday shopping online, double the ...

Later this year, Chick-fil-A will open its first-ever drive-thru concept, in the Atlanta metro area. Customers can choose to place their order with an employee or they can use the dedicated ...