Finally, customer service is an important element in supply chain management. Aside from just being good business, having a clearly defined process for returning faulty products is vital to ...

Janti Soeripto, CEO of Save the Children U.S., discusses the challenges of moving goods and making high-stakes decisions in ...

Learn best practices for improving your manufacturing operations and meeting challenges.

AI is transforming supply chain automation, enabling retailers to optimize operations and innovate with machine learning and ...

Over the previous three articles, we laid out some of the tensions that the modern supply chain leader must identify and ...

One important lesson is the significance of meticulous risk management. Early risk identification and contingency planning in ...

The word “exceptional” certainly applies to Lenovo. I’ve not seen a company that does a better job of agile planning across ...

The supply chain industry is undergoing a ... The mindset around change management should be that it is an ongoing process rather than a one-time event. Key messages and benefits need to be ...

Key missteps in supply chain management often stem from institutional, resource-based, regulatory, and executional challenges. To help avoid these common pitfalls, this two-part series provides a ...

Supply chain management has also become heavily reliant ... what is the accepted rate and what is the status. Where is the process now? Now it’s a database discussion to say, ‘This is the ...

A four-step process – what, where, whom, how – can identify supply chain options that allow manufacturers to diversify away ...

With a commitment to process optimization ... out as crucial components of the supply chain for medical research—the need for specialized inventory management and the importance of maintaining ...