Consequences: This makes the customer much more irate and may add weight to their contentions. The more you try to shut them up, the harder they will work to cause embarrassment to your company.

At that point, the cashier's supervisor arrived to handle the situation. The irate customer stormed off, still muttering under her breath. Afterward, the grateful cashier thanked u/Anno_Pri24 ...

An angry customer fighting with fast food workers over his Popeyes order wound up stabbed inside the North Philadelphia restaurant, police said. Philadelphia police responded to a 911 call of an ...

A SUPERMARKET manager has revealed the five common types of customers staff hate. From yellow sticker vultures to those who ...

One man is arrested after police say he got into physical altercations at Xcess Strip Club after refusing to pay his tab.

A recent report found that Singaporeans spent more than 30 million hours on hold with customer service last year. With banks ...

Good news for call center operators who are worn down by hostile customers with unreasonable demands—artificial intelligence technology can alter angry voices into calm ones. This should ...

“Instead of focusing on the customer's abuse and then trying to fight back, (I) will always try to identify ... It's more ...

An anonymous Coles worker has accused the supermarket giant of “gaslighting” its customers into paying more for everyday ...

An angry customer fighting with fast food workers over his Popeyes order wound up stabbed inside the North Philadelphia restaurant, police said. Philadelphia police responded to a 911 call of an ...