If you're running an e-commerce website, you need a customer service team. And if you're running an online shopping juggernaut like eBay, you need a big customer service team. Luckily, that's what ...

Whether you have issues with an order that never arrived, a product that showed up damaged or defective, or you yourself are an eBay seller and are having issues with a customer, you don't have to ...

While the practice is a common courtesy, eBay sellers are not required to send their buyers tracking information. Sellers do have to state the number of days it will take them to process an order ...