It seems that no one in FedEx management knows of the issue of trucks just sitting here, packages not being scanned, packages not being processed,” the viewer wrote in an email to FedEx that was CC’d to News 12.

FedEx delays at a key Georgia hub leave holiday packages lost or stuck, sparking frustration and stress for families just weeks before Christmas.

With Christmas just two weeks away, many customers are expressing frustration with FedEx. Hundreds of packages remain stuck at the company’s shipping facility in Austell. The backlog has left many wondering whether their deliveries will arrive in time for the holidays.